About this page
Which data we process, why, and how to exercise your rights.
Version 1.0 · effective November 7, 2026
CanadaFreight is a service published by DMS Logistics. This page says which data we process, why, and how to exercise your rights.
Publisher: DMS LOGISTICS, a French SAS with share capital of 77 052,60 €, 7 rue de la République, 13002 Marseille, France · RCS Marseille 885 016 493 · VAT FR23885016493. Publication director: Olivier RAVEAU, President. Host: OVH SAS, 2 rue Kellermann, 59100 Roubaix, France.
1. What we process
Your name, email address and company name when you create an account; the emails you forward to your CanadaFreight address and their attachments; your messages with our assistant; your billing details if you subscribe.
2. Why
To read your emails and attachments, extract container, booking and B/L numbers, find where the cargo is and draft your reply; to run your account and subscription; to improve the service. We sell no data.
3. Who can access it
DMS Logistics, and the processors the service needs: Mailgun (sending emails, servers in the Canada), Mistral AI (text analysis), Stripe (payment), Google Maps (distance calculations). Each one only sees what it needs.
4. Where and for how long
Data is hosted in Europe. Emails and attachments are kept while your account is active and deleted within 30 days after it is closed; billing records are kept as long as the law requires.
5. Your rights
You can access, correct, export or delete your data, and object to processing (Quebec Law 25 and PIPEDA). Write to through the form on the Contact page: we answer within 30 days. You may also contact the Commission d’accès à l’information du Québec. The site only uses the cookies it needs to work and to keep you signed in.
6. Contact: the form on the Contact page
If you have any questions about this Privacy Policy, write to us through the form on the Contact page.
